Customer Service
What should I do if a damaged parcel has been left for me?
Please accept the courier package only if the box is intact. In case the seal is broken or tampered we advise you to return the entire box to the courier boy. … be discussed with blaze flash.

What if some items from my order on are missing or damaged?
If you notice that the items you’ve received are faulty or if your parcel does not contain the items you ordered, please contact us within 24 hours of receiving the parcel by calling us at 080 4170 5003.or emailing us at

How do I cancel an order on
If you cancel an order before your product has been shipped we will refund the entire amount. Once it has been dispatched we will not be able to process any changes/ cancellations in your order. To cancel an order please call us at 080 4170 5003.or email us at

Can I return a product I purchased from
If, for any reason, you are not satisfied with your purchase, we will refund your credit card with the cost of the product as long as you return it to us within 7 days of receipt. Items must be unopened, undamaged, unused and in their original packing.

How do I return a product purchased from healthrush?
In case you wish to return a product purchased from Healthrush please contact our customer service who will give you a return authorization. Please ship the products to healthrush by courier and on receipt of the materials we will credit the full amount to your credit card. Please note that the freight charges for this will be borne by the customer.

Can I exchange a product that I have purchased from Healthrush?
Due to the nature of the goods sold by us, we are not able to offer this facility.

When will I received a refund on my returned product?
All acceptable returns are refunded on arrival in our warehouses after having been checked.

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